topic Re: Unable to use a custom dns on the router in Fibre

Unable to use a custom dns on the router

nelsonnlcerqueira — Tue, 11 Apr 2023 21:45:41 GMT

Hi there, last year an automatic update on the router version messed up the ability to use a custom ipv4 dns configuration. The same issue has happened again last month, I'm unable to use my local dns sync in version SG4K100158.

Similarly to last time, would a patched version be pushed to my router please?

Best regards,

Nelson

Re: Unable to use a custom dns on the router

ferguson — Tue, 11 Apr 2023 22:28:49 GMT

This may be a glitch with the update. Check the firewall setting in your router: if it is set to High that is wrong; change it to Medium and see if that helps.

Re: Unable to use a custom dns on the router

Karl-TalkTalk — Wed, 12 Apr 2023 06:59:30 GMT

as Ferguson advises, check the firewall is set to medium. If it is, try a factory reset of the router,

Thanks

Karl.