topic Re: Can I switch from a Land Line (coppper) to VOIP now that i Have Fibre? in Fibre

Can I switch from a Land Line (coppper) to VOIP now that i Have Fibre?

dodge38 — Sat, 29 Apr 2023 15:26:45 GMT

Is it possible to switch to using VOIP instead of my current land line ?

What is involved and what are the costs / savings?

Re: Can I switch from a Land Line (coppper) to VOIP now that i Have Fibre?

Gliwmaeden2 — Sat, 29 Apr 2023 17:56:40 GMT

You'd have to check whether it is available here, @dodge38:

https://new.talktalk.co.uk/broadband/fttp

With ordinary Fibre to the Cabinet you have to keep the landline as the infrastructure for FTTC Broadband needs it.

Re: Can I switch from a Land Line (coppper) to VOIP now that i Have Fibre?

dodge38 — Sat, 29 Apr 2023 18:33:21 GMT

I already have the FTTP, but i am still paying for the landline. The modem has a socket suitable for a landline type phone so I looking to see if I can switch to using it?

Can I switch from a Land Line (coppper) to VOIP now that i Have Fibre?

Gliwmaeden2 — Sat, 29 Apr 2023 19:52:52 GMT

Phone the Future Fibre team to check what's possible for you, @dodge38.

03451 720074

Chat is also available on Sunday.

Check opening hours:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: Can I switch from a Land Line (coppper) to VOIP now that i Have Fibre?

Karl-TalkTalk — Mon, 01 May 2023 08:48:40 GMT

Hi dodge38

Some customers installed with full fibre, may also have what we refer to as MPF leave behind.

This is where Voip is not available as yet, so the customer retains the copper line for phone services.

If you chat with our Full Fibre team as Gliwmaeden2 mentions, they can advise if Voip is available to you and if it can be added.

Thanks

Karl.