topic Re: Wifi channel optimization in Fibre

Wifi channel optimization

mgkyo — Fri, 05 May 2023 16:20:40 GMT

Hi,

Could wifi optimisation be switched off please on my router (TalkTalk Wi-Fi Hub version SG4K100136) as the channel keeps changing and not to the best ones?

I asked and got this a few months back (https://community.talktalk.co.uk/t5/Fibre/Wifi-channel-optimisation/m-p/2949592) and the wifi stability did improve. However, after a router reset it looks like I've now lost that settings and the channels keep reverting to overcrowded ones again.

Thank you

Re: Wifi channel optimization

Gliwmaeden2 — Fri, 05 May 2023 16:56:08 GMT

Leave the router on, @mgkyo.

Staff will catch up with this after the weekend.

Re: Wifi channel optimization

Debbie-TalkTalk — Mon, 08 May 2023 08:35:02 GMT

Hi mgkyo

Apologies for the delay.

I have switched the WIFI optimisation off, please let us know how the connection compares.

Thanks

Debbie

Re: Wifi channel optimization

mgkyo — Mon, 08 May 2023 17:44:20 GMT

Hi Debbie,

Wifi is much more stable now. Thanks for your support.

Re: Wifi channel optimization

Debbie-TalkTalk — Tue, 09 May 2023 05:26:44 GMT

Hi mgkyo

That's great, thanks for letting me know 🙂

Debbie