topic Re: Router Update in Fibre

Router Update

Antony7778 — Tue, 09 May 2023 20:12:22 GMT

The Software Version is SG4K100136, is there any new update available?

where can I download it? link?

Re: Router Update

KeithFrench — Tue, 09 May 2023 20:57:31 GMT

Yes, there is V158, but you cannot download it, only TalkTalk can upgrade it for you. This is normally automatic providing the router is always turned on. If it does not upgrade overnight, please post back on here in the morning & I will ask TalkTalk to do it manually for you.

Re: Router Update

Gliwmaeden2 — Tue, 09 May 2023 22:05:44 GMT

@Antony7778, you'll need to complete your community forum profile details for any follow up from staff.

Please go via your avatar/name; settings. Add your Talktalk landline number /account number in Personal Information. SAVE CHANGES.

Leave the router switched on unless told otherwise by staff. Updates tend to happen overnight. Staff are back from early in the morning.

Re: Router Update

Antony7778 — Tue, 09 May 2023 23:33:39 GMT

Thank you so much for you're response, I have added details on my profile and I never turn my router off so I think I need a manual upgrade. thank you so much 🙏

Re: Router Update

Debbie-TalkTalk — Wed, 10 May 2023 06:06:10 GMT

Hi Antony7778

I have updated your router firmware to the latest version.

Thanks

Debbie

Re: Router Update

Debbie-TalkTalk — Thu, 11 May 2023 08:50:40 GMT

Hi Antony7778

How's the connection been since the firmware update?