topic How to contact admin in Fibre

How to contact admin

DevonDave — Wed, 17 May 2023 11:03:48 GMT

Trying to renew my broadband package but for some reason the site doesn't recognise my login details and it has kicked me out (saying too many login attempts). How do I contact admin to correct this?

Re: How to contact admin

Gliwmaeden2 — Wed, 17 May 2023 12:19:26 GMT

Leave it 24 hours as it may sort itself out, @DevonDave.

However, for renewals you are best to contact Talktalk directly to get the best price (via phone / Chat) as online renewals automatically include the charge for TV.

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: How to contact admin

Arne-TalkTalk — Wed, 17 May 2023 13:14:31 GMT

HI DevonDave

Are you using a @talktalk.net address as your login, if so goto our webmail site and reset you password, give it a few hours and try again with the new password.

That usually works.