topic Re: Slow Fibre 65 in Fibre

Slow Fibre 65

johntalktalk — Tue, 13 Jun 2023 12:26:22 GMT

Good afternoon

For the past week my speed has been around download 37 mb and is normally is about 52mb and around 13 mb and that is normally around 17mb uploading speed.

I have reset the router etc. but only for about 30 seconds

i did posted a other message awhile ago thinking it might be my router

also there nothing is connected via wifi and it is still slow,

hope you can help and my router is a Huawei-HG635

tested speed before posting this download 37mb

and upload 13mb

hope you can help

John

Re: Slow Fibre 65

Karl-TalkTalk — Tue, 13 Jun 2023 12:35:47 GMT

tests are clear, but I can see a slight drop in the sync speed.

Can you power off the router for 30 minutes to reset the session, and we can see if the sync rate changes,

Karl

Re: Slow Fibre 65

johntalktalk — Tue, 13 Jun 2023 12:55:54 GMT

Will do from now many thanks

Karl

Re: Slow Fibre 65

Karl-TalkTalk — Tue, 13 Jun 2023 12:57:22 GMT

No Problem 🙂

Karl

Re: Slow Fibre 65

johntalktalk — Tue, 13 Jun 2023 13:38:49 GMT

Karl i

just tried speed test 37mb download and 13mb upload

and that was after router was turned off for 30 mins

weird indeed

John

Re: Slow Fibre 65

johntalktalk — Tue, 13 Jun 2023 13:44:55 GMT

Also screen grab from talk talk speed test

Re: Slow Fibre 65

Karl-TalkTalk — Tue, 13 Jun 2023 13:49:30 GMT

Sync has not improved after the new session.

I've a new router on the way to you, to see if this is hardware related.

Karl.

Re: Slow Fibre 65

johntalktalk — Tue, 13 Jun 2023 13:53:18 GMT

Thanks Karl hope new router helps

Thanks for all your help

Regards John

Re: Slow Fibre 65

Karl-TalkTalk — Tue, 13 Jun 2023 13:58:46 GMT

You're Welcome 🙂

Regards

Karl

Re: Slow Fibre 65

Anonymous — Thu, 15 Jun 2023 06:16:50 GMT

Morning,

How are you getting on? Has this arrived yet?

Thanks 🙂

Re: Slow Fibre 65

johntalktalk — Thu, 15 Jun 2023 20:36:15 GMT

Good Evening

Michelle

all plugged in download now at 33mb and up speed 13mb i shall test again this second

i will attach speed test from talktalk

so no improvement

hope you can help

John

Re: Slow Fibre 65

Chris-TalkTalk — Fri, 16 Jun 2023 09:25:18 GMT

Hi John,

Is your router currently connected to your test socket - Your guide to main phone sockets - TalkTalk Help & Support

Chris

Re: Slow Fibre 65

johntalktalk — Fri, 16 Jun 2023 11:46:41 GMT

Morning Chris will test later with a laptop as main computer is too big and plugged into to many peripherals, so i

will test speed etc probably tomorrow as we are going out this afternoon will report back tomorrow with my findings

many thanks

John

Re: Slow Fibre 65

Debbie-TalkTalk — Fri, 16 Jun 2023 11:49:22 GMT

Hi John

Thank you, please let us know how you get on.

Debbie

Re: Slow Fibre 65

johntalktalk — Sat, 17 Jun 2023 13:11:07 GMT

good afternoon

Plugged laptop into the master socket got 38 meg down and 13 up speed so no real improvement.

Also i have swapped cable from pc to router and tried another extension cable to main pc no difference,tried line test from talktalk and says there is a fault on the line so running out of ideas

nothing in the house was changed all new cables etc so am baffled

hope you can sort it out

regard

John

Re: Slow Fibre 65

johntalktalk — Sat, 17 Jun 2023 13:59:28 GMT

will put up with download at 39 and up at 14

but hopefully you can get broadband to download around 52 mb down and 17 up

have a lovely day

John

Re: Slow Fibre 65

Anonymous — Mon, 19 Jun 2023 06:05:05 GMT

Morning,

I've re-checked the connection stats now and the sync speed looks unstable. Can I just confirm, is the router connected to the test socket behind the faceplate at the moment?

Thanks

Re: Slow Fibre 65

johntalktalk — Mon, 19 Jun 2023 15:02:58 GMT

Good afternoon Michelle

will try again later with laptop and router connected to master socket , i will keep you informed

will send a also broadband speed test result etc

Thanks for all the help

John

Re: Slow Fibre 65

Anonymous — Tue, 20 Jun 2023 05:28:45 GMT

Morning,

Thank you and please let us know how you get on.

Thanks

Re: Slow Fibre 65

Anonymous — Thu, 22 Jun 2023 06:18:19 GMT

Morning,

Just checking in to see how you're getting on?

Thanks 🙂