topic speed in Fibre

speed

neilm831 — Thu, 13 Jul 2023 14:52:12 GMT

Hi on my desktop pc i am only getting wifi speed 20 meg but via ethernet 71 meg. Both 18 meg upload. I have checked my connections

Re: speed

ferguson — Thu, 13 Jul 2023 16:37:31 GMT

There are many things you can do to improve your wireless performance, although some of this will be subject to your PC as well as the router.

We are lucky to have an expert here who can advise on this, @KeithFrench could you help, please?

Re: speed

Karl-TalkTalk — Fri, 14 Jul 2023 05:21:28 GMT

Keith can really help troubleshoot wifi issues, but we also have a lot of help articles regarding wifi, such as Boosting your Wi-Fi performance - TalkTalk Help & Support

Try searching our help content fur useful tips.

Karl.

Re: speed

KeithFrench — Fri, 14 Jul 2023 07:48:01 GMT

Slow speed, intermittent dropouts, breaks in the signal, no signal on some or all devices or no internet access might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a byproduct of the popularity of Wi-Fi.

However, other factors should be investigated first. When this happens, what are the lights showing on the front of the router? Do you have any wired connections & if so, how do they perform?

Generally speaking, the 2.4GHz band suffers much more from interference than the 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.

If you would like me to help you, please can you specify the make/model of TalkTalk router that you are using?

Re: speed

neilm831 — Sat, 15 Jul 2023 16:02:46 GMT

Hi I got my speeds back up and running by changing frequency..now 71 meg too via wifi

Re: speed

Anonymous — Mon, 17 Jul 2023 06:10:43 GMT

Morning,

Thanks for the update 🙂

Thanks