topic Re: Disable Wifi optimisation in Fibre

Disable Wifi optimisation

ec295 — Tue, 27 Jun 2023 09:19:50 GMT

I'm trying to solve intermittent Wifi connectivity problems in my flat, but, each time I change the SSID channels, they revert back to a default channel soon after. I understand from the forum that this is due to the Wifi optimisation function on my Talktalk Hub. Could someone disable this on my Hub please?

Thank you.

Emile

Re: Disable Wifi optimisation

Debbie-TalkTalk — Tue, 27 Jun 2023 09:30:18 GMT

Hi Emile

I've switched the WIFI optimisation off as requested, please let us know how the connection compares.

Thanks

Debbie

Re: Disable Wifi optimisation

ec295 — Tue, 27 Jun 2023 09:47:03 GMT

Many thanks for the quick reply. I will let you know if I have any more issues.

Emile

Re: Disable Wifi optimisation

Debbie-TalkTalk — Tue, 27 Jun 2023 09:50:33 GMT

Hi Emile

Thank you 🙂

Debbie

Re: Disable Wifi optimisation

Debbie-TalkTalk — Thu, 29 Jun 2023 08:57:13 GMT

HI Emile

Just checking in to see how the connection has been?

Re: Disable Wifi optimisation

ec295 — Tue, 25 Jul 2023 08:53:25 GMT

Sorry just saw this now. It's been much better, thanks!

Re: Disable Wifi optimisation

Karl-TalkTalk — Tue, 25 Jul 2023 08:54:55 GMT

Thanks for letting us know.

Karl