topic Constantly Having To Restart Gateway/Reset Router in Fibre

Constantly Having To Restart Gateway/Reset Router

mib150 — Thu, 27 Jul 2023 06:04:37 GMT

As the title suggests, I am having to restart gateway or reset router on a regular basis.

Numerous devices loose their wi-fi connection, but others stay connected!?

Some of the devices that loose connection -

Ring doorbell, Bose Speaker, iPhone.

Others like Samsung phones and smart TV stay connected.

I have had this issue for some considerable time, diagnostics have been carried out and replacement router supplied - this seemed to work for a number of months, but reverted back to the same issue?

I have been a talktalk customer for about 10 years now, but when my contract is up in a few months, I will be giving serious consideration to changing provider.

Re: Constantly Having To Restart Gateway/Reset Router

Chris-TalkTalk — Thu, 27 Jul 2023 06:52:50 GMT

Hi mib150,

I'm sorry to hear that you're experiencing problems with your wifi connection. Could you try resetting your router to factory default settings and retest - Restore your router to factory settings - TalkTalk Help & Support

Thanks

Chris

Re: Constantly Having To Restart Gateway/Reset Router

Anonymous — Tue, 01 Aug 2023 06:09:59 GMT

Morning,

How are you getting on?

Thanks