topic Cancel in Fibre

Cancel

stevebrooks808 — Fri, 28 Jul 2023 10:43:41 GMT

Hi, I am just trying to cancel my contract or negotiate a price; how do I speak to someone from Talk Talk, is it impossible to chat?

Karl-TalkTalk — Fri, 28 Jul 2023 10:49:22 GMT

All cancellations or contract renewals must go through the Customer Loyalty team.

Call 0345 172 0088 and ask to speak to the Loyalty team about a cancellation.

Thanks

Karl.

stevebrooks808 — Fri, 28 Jul 2023 10:53:03 GMT

How do I chat with someone from Talk Talk ???????

Gliwmaeden2 — Fri, 28 Jul 2023 11:00:24 GMT

@stevebrooks808, you must CALL them on the number you were given previously in this thread.

Chat isn't authorised to do cancellations, nor staff on this forum, though both channels work for checking that it is being processed.

Chat / phone calls both good for renewals. If you can't see the Chat button, disable ad blockers / enable pop ups / try another browser.

Use the forum search engine for full instructions for cancellation of the service or for contact details.