topic Re: Router indication light. in Fibre

Router indication light.

Nknapp01 — Wed, 23 Aug 2023 08:43:49 GMT

MY Router is a Huawei DG9041W. Some weeks ago the Green indication light vanished. Checking my speed for receipt and delivery is correct and otherwise all appears well. My concern is does this indicate a pending further fault? There may be some connection with recent events: The Water Board while laying a new main have caused 3 breakages to the electricity supply to a number of homes in my area. May re-connection have caused some electrical surge to damage the LED indicator light?

By chance our area has a loss of BB service for a few hours only days ago. The indicator light started to flash 'red' until service restored but still no green light.

Thank you.

NKnapp01

Re: Router indication light.

KeithFrench — Wed, 23 Aug 2023 08:54:28 GMT

On the DG8041W the light should never be green, only white, amber or red. A steady white light is normal.

Re: Router indication light.

Nknapp01 — Wed, 23 Aug 2023 09:57:27 GMT

May be due to my advanced years but it looked green to me. Whatever, it's missing and not helpful thank you.

Re: Router indication light.

KeithFrench — Wed, 23 Aug 2023 10:08:50 GMT

I'll ask TalkTalk to replace it for you.

Re: Router indication light.

Karl-TalkTalk — Wed, 23 Aug 2023 10:14:36 GMT

Sure, we can swap out the router, I'll get one sent out now.

Regards,

Karl.

Re: Router indication light.

Nknapp01 — Wed, 23 Aug 2023 10:40:58 GMT

Thank you very much: Now that's what I call service!!!!

NKnapp01

Re: Router indication light.

Karl-TalkTalk — Wed, 23 Aug 2023 10:42:16 GMT

You're Welcome 🙂

Regards

Karl