topic Re: Monthly Usage in Fibre

Monthly Usage

stevie_b — Sun, 17 Sep 2023 17:13:34 GMT

In My Account the My Usage tab says 'See how much data you've used over the last month'.

Sadly it only shows 7 days usage and there is no option to see monthly usage.

I see in the past OCEs could find out and show the last few months usage - is this still possible please?

Divsec — Mon, 18 Sep 2023 06:49:00 GMT

Hi @stevie_b your post has been escalated and you should hear soon. I'm sure the team here will oblige.

Arne-TalkTalk — Mon, 18 Sep 2023 09:36:09 GMT

Can you add your account number to your profile, the number currently displayed links to a old disconnected account.

Thank you.

stevie_b — Mon, 18 Sep 2023 10:14:32 GMT

Apologies Arne, didn't realise my profile still had my info from a previous account - updated now.

Arne-TalkTalk — Mon, 18 Sep 2023 12:01:03 GMT

Thank you , I'll see what I can find and PM you.