topic Re: Router not broadcasting 5ghz in Fibre

Router not broadcasting 5ghz

BobbyB2 — Mon, 18 Sep 2023 14:35:20 GMT

In settings shows 5ghz is on but shows disabled in bright red letters, tried reset no luck. Could it be a hardware problem? Trying to get talktalk support to believe that and send a new router, well lets just say not looking forward to that conversation. Has anyone had a similar problem, if so did you ever solve it, and how. Thanks for any help.

Re: Router not broadcasting 5ghz

Karl-TalkTalk — Mon, 18 Sep 2023 14:54:52 GMT

This will need a replacement router to resolve. Add your home phone number to your 'Community Profile' so I can locate your details, and I'll get one out to you.

Regards,

Karl.

Re: Router not broadcasting 5ghz

BobbyB2 — Tue, 19 Sep 2023 19:27:35 GMT

I have added details as requested, thank you.

Re: Router not broadcasting 5ghz

Chris-TalkTalk — Wed, 20 Sep 2023 06:49:30 GMT

Hi BobbyB2,

I've ordered the router, it should be with you within a couple of days

Chris

Re: Router not broadcasting 5ghz

BobbyB2 — Wed, 20 Sep 2023 10:26:38 GMT

Thats amazing, thank you very much.

Re: Router not broadcasting 5ghz

Chris-TalkTalk — Wed, 20 Sep 2023 10:51:44 GMT

No problem 🙂

Re: Router not broadcasting 5ghz

Debbie-TalkTalk — Wed, 27 Sep 2023 09:18:33 GMT

Hi BobbyB2

Have you received the router?

Re: Router not broadcasting 5ghz

BobbyB2 — Wed, 27 Sep 2023 10:34:41 GMT

Yes i have received it, working fine.

Re: Router not broadcasting 5ghz

Debbie-TalkTalk — Wed, 27 Sep 2023 11:07:21 GMT

Hi BobbyB2

Perfect 🙂

Debbie