topic Re: DROPPING NEARLY DAILY in Fibre

DROPPING NEARLY DAILY

okarimnvo — Thu, 05 Oct 2023 10:38:41 GMT

Our Internet drops nearly everyday around 12am comes back on at around 12:30am goes off again and then returns normally uninterrupted at around 1245am can someone have a look ??

Re: DROPPING NEARLY DAILY

Debbie-TalkTalk — Thu, 05 Oct 2023 10:42:47 GMT

Hi okarimnvo

I'm sorry to hear this.

Can I just check, if you log into My Account is HomeSafe/KidsSafe switched on?

Re: DROPPING NEARLY DAILY

Debbie-TalkTalk — Fri, 06 Oct 2023 06:59:36 GMT

Hi okarimnvo

Do you still need help with this?