topic Re: download speed has droped to 22Mps in Fibre

download speed has droped to 22Mps

zanygore — Sat, 04 Nov 2023 20:28:42 GMT

download speed has droped to 22Mps I am on fibre 65

Re: download speed has droped to 22Mps

KeithFrench — Sun, 05 Nov 2023 15:00:00 GMT

Please can you elaborate by answering these few questions:-

1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?
2. What is the exact status of the lights on the front of the router when this happens?

3. Is this on full fibre or fibre to the cabinet?

4. If the latter, please log into your router & check what it reports there.
5. If you have any wired connections, are they affected in the same way as wireless ones?

Re: download speed has droped to 22Mps

Karl-TalkTalk — Mon, 06 Nov 2023 06:46:10 GMT

Hi @zanygore

If you cab answer the questions from Keith, we can all try to help.

Regards,

Karl.