topic Re: SSL Security Certificate in Fibre

SSL Security Certificate

Duncan156 — Fri, 03 Nov 2023 08:05:31 GMT

Since the weekend we have been unable to access certain websites, so far these include

Facebook, Scrabble Go, Pinterest and a farm game. None of them appear to have a valid certificate and the message we get is unable to secure connection to the server. I can access most when not connected to the home network so must be a set up issue/extension problem just cant seem to fix

Re: SSL Security Certificate

Divsec — Mon, 06 Nov 2023 07:13:53 GMT

Hi @Duncan156 your post has been escalated, is this still an issue?

Re: SSL Security Certificate

Karl-TalkTalk — Mon, 06 Nov 2023 07:16:41 GMT

Can you be a bit more descriptive about your home setup / network, and the device and connection method that is throwing this error ?

Thanks

Karl.

Re: SSL Security Certificate

Duncan156 — Mon, 06 Nov 2023 08:56:42 GMT

Thought it had but down again today

Re: SSL Security Certificate

Duncan156 — Mon, 06 Nov 2023 09:00:40 GMT

All other websites that we access or search open no problem, just these individual ones. Facebook, Pinterest, Scrabble Go, farm game, So cant see why if only these there would be a homeset up issue. We did have a couple of days where they statred showing the certificate again but today all down again. No change to set up.

Re: SSL Security Certificate

Duncan156 — Mon, 06 Nov 2023 09:01:47 GMT

Was working for acouple of days but today the certificates gone again so no access.

Re: SSL Security Certificate

Karl-TalkTalk — Mon, 06 Nov 2023 09:13:06 GMT

Is this on a single device or all devices. Is this happening on a device directly connected wired or wireless to the router ?

Karl.

Re: SSL Security Certificate

Duncan156 — Mon, 06 Nov 2023 09:14:45 GMT

Wifi across all devices, iMac, macbook, iPad, iPhone. Can access in private mode only

Re: SSL Security Certificate

Karl-TalkTalk — Mon, 06 Nov 2023 09:24:59 GMT

Can you log into my account - https://myaccount.talktalk.co.uk/

Check your homesafe settings to see if any are turned on, such as Kids safe etc

Thanks

Karl.