topic Re: Upgrading from Fibre 150 to Fibre 250 in Fibre

Upgrading from Fibre 150 to Fibre 250

Deanosafc24 — Fri, 20 Oct 2023 15:32:24 GMT

I supposedly upgraded on 18th October, my speed went upto 311mbps then the next day it went back to 150mbps. Why?

Re: Upgrading from Fibre 150 to Fibre 250

KeithFrench — Sat, 21 Oct 2023 10:22:09 GMT

What happens if you connect an Ethernet-connected device like a laptop or PC to the port on the ONT in place of your router and do a speed test from there?

Re: Upgrading from Fibre 150 to Fibre 250

Chris-TalkTalk — Mon, 23 Oct 2023 08:38:48 GMT

Hi Deanosafc24,

How are you getting on, have you tried Keith's suggestion?

Chris

Re: Upgrading from Fibre 150 to Fibre 250

Deanosafc24 — Fri, 10 Nov 2023 16:22:05 GMT

And I am still no further forward in getting my upgrade to 250. 🤔 my is still stuck

Re: Upgrading from Fibre 150 to Fibre 250

Arne-TalkTalk — Mon, 13 Nov 2023 11:18:26 GMT

Hi Deanosafc24

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards