topic Recent fibre installation in Fibre

Recent fibre installation

donclas — Sat, 18 Nov 2023 12:38:07 GMT

I have had a free installation of fibre from my former Fibre 35 using my existing Sagem router.

After several Ookler Speed Tests My average down 94 up 93 which were vey good although my

router was indicating only37 down. I only know this as on the second day after the installation

TalkTalk showed my results as 37 down and ,I believe, 7up I on my router and they considered

this as very good. I believe this may be due to the router as this was a free installation and I wonder if a new updated router might be a lot better.

I would be pleased to receive the experience of other members who have similarly had such

free installations.

donclas

Re: Recent fibre installation

KeithFrench — Sat, 18 Nov 2023 12:51:26 GMT

If you have upgraded to full fibre, the speed is unknown to the router, so it cannot display it. Turn the router off for a minimum of 30 mins.

If you want to know the speed coming into the property, connect a laptop or similar via an Ethernet cable to the ONT in place of the router and do a speed test from there.

If you do speed tests from your devices connected to the router, then they may well vary from device to device, depending on their specifications & if wireless, the state of your WiFi network.

Re: Recent fibre installation

Anonymous — Mon, 20 Nov 2023 07:03:24 GMT

Hi donclas,

How are you getting on?

Thanks

Michelle