topic Re: Exit fee in Fibre

Exit fee

Stratoc — Sat, 18 Nov 2023 20:16:19 GMT

Hi I have faster fibre 65 I think it's called.

It expires Jan 2024.

I have been offered a pound more than the out of contract price?

As that isn't exactly enticing and there is no way to downgrade my service. I have looked for and found £10 a month better offer for an 18 month contract as opposed to an annual hike on a 24 month contract (that isn't fixed and is more expensive than being out of contract)

I can't find any contract details and wondered if there is an exit fee?

I don't mind waiting 2 months if there is.

Thanks

Re: Exit fee

Gliwmaeden2 — Sat, 18 Nov 2023 20:39:55 GMT

Everything is fully explained here, @Stratoc:

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

You can't avoid the early termination fees until you are within the last month of your contract.

If you were looking at deals from a renewal email/offers & upgrades in My Account, they are usually the least good compared with phoning or using Chat.

Phone help not available for this on Sunday. Details as in the link re cancellation. You should contact them and haggle as you can renew any time within the last 3 months of your current contract.

Re: Exit fee

Stratoc — Sat, 18 Nov 2023 20:41:12 GMT

Thanks I'll hang on until January.