topic Cannot login to my router Admin in Fibre

Cannot login to my router Admin

eileenfionabrown — Mon, 11 Dec 2023 15:28:45 GMT

I have reset my router and entered the default username and password, I have tried multiple browsers and verified my IP address, yet, my pass/user are received as incorrect.

Any help would be appreciated,
Thanks

Re: Cannot login to my router Admin

KeithFrench — Mon, 11 Dec 2023 15:30:54 GMT

Are you using the router password (username is admin) quoted on the label on the rear of the router and not the WiFi credentials?

Re: Cannot login to my router Admin

eileenfionabrown — Mon, 11 Dec 2023 15:34:39 GMT

Yes, don't worry. I am using the router admin and password. I am NOT using the wifi credentials.

Re: Cannot login to my router Admin

KeithFrench — Mon, 11 Dec 2023 15:36:55 GMT

Have you done a factory default of the router's configuration to ensure that the password has been reset to the documented one? This can be done by pressing & holding the small reset switch for about 10 seconds, while it is turned on.

Re: Cannot login to my router Admin

eileenfionabrown — Mon, 11 Dec 2023 15:40:48 GMT

Yes, I just said?

Re: Cannot login to my router Admin

eileenfionabrown — Mon, 11 Dec 2023 15:56:15 GMT

I've managed to solve the issue, consider this matter closed.

Re: Cannot login to my router Admin

Debbie-TalkTalk — Tue, 12 Dec 2023 06:42:51 GMT

Hi eileenfionabrown

I'm glad to hear that this has been resolved, thanks for letting us know.

Debbie