https://community.talktalk.co.uk/t5/Fibre/renewal-of-contract/m-p/3007480#M383627 <P>I suspect it was because of the copper leave behind you have to retain your number.</P> <P>&nbsp;</P> <P>Sorry for any confusion.&nbsp;</P> Wed, 13 Dec 2023 08:04:46 GMT Arne-TalkTalk 2023-12-13T08:04:46Z https://community.talktalk.co.uk/t5/Fibre/renewal-of-contract/m-p/3007228#M383600 <P>I renewed my existing contract a few weeks ago.</P><P>But today I had a strange call from a bt engineer who said he was just going to add fibre speed to my copper landline.</P><P>Why have you done this when i already had an upgrade to full fibre with a fibre cable to my house on a free talk talk upgrade a few years ago and my network runs on fibre.</P><P>He had to check and said my connection on fibre is ok but could not understand why&nbsp; he was told to add it to my landline ???</P><P>I am still on fibre and its working ok why do i need both??</P> Tue, 12 Dec 2023 13:19:27 GMT https://community.talktalk.co.uk/t5/Fibre/renewal-of-contract/m-p/3007228#M383600 khutton1 2023-12-12T13:19:27Z https://community.talktalk.co.uk/t5/Fibre/renewal-of-contract/m-p/3007480#M383627 <P>I suspect it was because of the copper leave behind you have to retain your number.</P> <P>&nbsp;</P> <P>Sorry for any confusion.&nbsp;</P> Wed, 13 Dec 2023 08:04:46 GMT https://community.talktalk.co.uk/t5/Fibre/renewal-of-contract/m-p/3007480#M383627 Arne-TalkTalk 2023-12-13T08:04:46Z