topic Re: No internet in Fibre

No internet

Zuzofix — Sat, 06 Jan 2024 23:13:14 GMT

Last few days I have a problem with internet connection I done everything what they advise me and still no connection

Re: No internet

KeithFrench — Sun, 07 Jan 2024 09:08:31 GMT

Please can you elaborate by answering these few questions:-

1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?
2. What is the exact status of the lights on the front of the router when this happens?

Re: No internet

Anonymous — Mon, 08 Jan 2024 08:05:33 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle