topic Internet connection is very poor in Fibre

Internet connection is very poor

Minimol — Mon, 08 Jan 2024 20:59:42 GMT

Hello,

Last few days Talk Talk connection is very poor and it keep clocking when we are using the internet. Last time they send booster which also showing red light ( poor connection) instead of Green. Can you please send your engineer to fix this issue immediately as i'm doing work from home.

Re: Internet connection is very poor

Gliwmaeden2 — Mon, 08 Jan 2024 22:30:33 GMT

Complete your community forum profile details, @Minimol, for staff to identify your account.

Go via your avatar/name; settings etc....... SAVE CHANGES.

Staff will reply during the day.

Re: Internet connection is very poor

Debbie-TalkTalk — Tue, 09 Jan 2024 07:08:43 GMT

Hi Minimol

Apologies for this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie

Re: Internet connection is very poor

Debbie-TalkTalk — Thu, 11 Jan 2024 08:31:54 GMT

Hi Minimol

Do you still need help with this?