topic Re: Digital Voice Adapter in Fibre

Digital Voice Adapter

gordon48 — Tue, 16 Jan 2024 13:30:16 GMT

On Wednesday 17th I am having Full Fibre 500 installed. I have received the Eero Pro 6 router. However, I have not received a Digital Voice Adapter. I believe this is my mistake has I was a little confused when ordering on line. Can i still get one

Re: Digital Voice Adapter

Anonymous — Tue, 16 Jan 2024 13:37:15 GMT

Hello,

Does your email order confirmation mention if you ordered the VOIP service or just data only?

Thanks

Michelle

Re: Digital Voice Adapter

gordon48 — Tue, 16 Jan 2024 14:26:13 GMT

Email confirmation does not mention VOIP . Reason in the first message

Re: Digital Voice Adapter

gordon48 — Tue, 16 Jan 2024 14:32:19 GMT

Michelle

Not mentioned in email. Not ordered owing to miss understanding order instructions.

Thank you

Gordon

Re: Digital Voice Adapter

Arne-TalkTalk — Tue, 16 Jan 2024 14:52:09 GMT

You will need to speak to the full fibre team again, its not possible to add VIOP to an open order.

Sorry.