topic Re: Network switch causing issues with eero 6 in Fibre

Network switch causing issues with eero 6

Paulyoung987 — Fri, 19 Jan 2024 17:12:52 GMT

If I plug my netgear smart switch into the 2nd port of my eero 6 withon 5 minutes it crashes the Eero 6 has anyone else had this or have a solution for this issue ?

Re: Network switch causing issues with eero 6

KeithFrench — Fri, 19 Jan 2024 21:52:59 GMT

Which model switch is this?

Re: Network switch causing issues with eero 6

Paulyoung987 — Fri, 19 Jan 2024 21:58:51 GMT

Thanks for the reply keith it’s a Netgear GS716T

all and as working perfectly and has done for some years until I upgraded to the Eero6 faster broadband now 5 minutes after plugging in the switch to the 2nd port the Eero falls over and red light comes on

Re: Network switch causing issues with eero 6

KeithFrench — Fri, 19 Jan 2024 22:07:12 GMT

Have you tried another Ethernet cable? It looks to me that the SFP ports are the trunk or upload ports, I assume that one of these is connected to the Eero? I don't know how configurable this switch is, have you tried a factory default of it?

Re: Network switch causing issues with eero 6

Paulyoung987 — Fri, 19 Jan 2024 22:09:59 GMT

Yes tried a factory reset and tested the cable between the two all looks to be fine but still falls over after 5 minutes or so ! Very annoying

Re: Network switch causing issues with eero 6

KeithFrench — Fri, 19 Jan 2024 22:17:15 GMT

Is the SFP port set to auto-negotiate speed & duplex? If it is, try locking it to 1000M full duplex, I have seen similar issues with switch ports in the past.

Re: Network switch causing issues with eero 6

KeithFrench — Fri, 19 Jan 2024 22:31:20 GMT

Just a thought, you haven't configured a static IP address on the SFP port that is within the DHCP server's IP address range? This would be risking a duplicate IP address which might take the switch port down.

Re: Network switch causing issues with eero 6

Paulyoung987 — Fri, 19 Jan 2024 22:33:33 GMT

Thanks again keith I will need to check the settings but don’t think so I’ll take another look tomorrow and come back

Re: Network switch causing issues with eero 6

Anonymous — Mon, 22 Jan 2024 07:27:52 GMT

Hi Paul,

How are you getting on?

Thanks

Michelle