topic Re: DE65 no internet access: fibre. in Fibre

DE65 no internet access: fibre.

PJGoose69 — Sat, 20 Jan 2024 16:13:40 GMT

I have been a TalkTalk customer for over 20 years- Tiscali before that and screaming.net I. The days of dial up!
since last night I have not been able to connect to the internet. Nothing has changed nor altered but I cannot get anything to work. I registered the fault early morning and have not received either an update nor an improvement. Is anyone else in the DE65 5 postcode suffering similar issues?

Re: DE65 no internet access: fibre.

KeithFrench — Sun, 21 Jan 2024 15:11:05 GMT

Please can you elaborate by answering these few questions:-

What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?
What package are you on?
What is the exact status of the lights on the front of the router when this happens?

Re: DE65 no internet access: fibre.

Anonymous — Mon, 22 Jan 2024 07:57:54 GMT

Morning,

Is this still happening since your last post please?

Thanks

Michelle

Re: DE65 no internet access: fibre.

Anonymous — Tue, 23 Jan 2024 07:16:51 GMT

Morning,

Just checking back in to see how you're getting on?

Thanks

Michelle