topic Re: WiFi optimisation in Fibre

WiFi optimisation

Waster69 — Sun, 14 Jan 2024 11:24:39 GMT

Hi there. Sorry for starting a new thread on this topic if that is the wrong way to go but I am newbie. I have read several posts in the community relating to problems caused by WiFi optimisation swapping WiFi channels. I am experiencing problems with my Sonos system and the advise from Sonos is to fix the WiFi channel, which I cannot do. Therefore can you please remove WiFi optimisation from my router so that I can pick and fix the channel. My router is a Sagemcom Fast 5364-3.

Hope you can help

Many thanks

Waster69

Re: WiFi optimisation

Gliwmaeden2 — Sun, 14 Jan 2024 13:03:58 GMT

You did the right thing by starting your own thread, @Waster69.

Staff only reply to the original poster, as it helps avoid confusion.

They will respond after the weekend.

Re: WiFi optimisation

Debbie-TalkTalk — Mon, 15 Jan 2024 07:15:07 GMT

Hi Waster69

The WIFI optimisation has now been switched off, please let us know how the connection compares.

Thanks

Debbie

Re: WiFi optimisation

Debbie-TalkTalk — Wed, 17 Jan 2024 07:28:43 GMT

Hi Waster69

How's the connection been since the WIFI optimisation was switched off?

Thanks

Re: WiFi optimisation

Waster69 — Wed, 17 Jan 2024 07:41:33 GMT

Hi Debbie. Many thanks for the swift action. No problems with my Sonos system so since the switch off and my Sonos. I will continue to monitor for the next few days and then post an update.

Thanks

Re: WiFi optimisation

Debbie-TalkTalk — Wed, 17 Jan 2024 07:43:27 GMT

Hi Waster69

That's great, I'm so glad to hear this 🙂

If you do experience any further issues then please let us know.

Thanks

Debbie

Re: WiFi optimisation

Debbie-TalkTalk — Tue, 23 Jan 2024 07:10:57 GMT

Hi Waster69

Is everything still working ok since your last post?

Re: WiFi optimisation

Waster69 — Sat, 27 Jan 2024 10:35:35 GMT

Hi Debbie. No issues with Sonos system since the change for nearly 2 weeks now so problem well and truly fixed

Many thanks

Re: WiFi optimisation

Anonymous — Mon, 29 Jan 2024 06:14:57 GMT

Morning,

I'm really glad to hear this and thanks for confirming 🙂

Michelle