topic About Internet in Fibre

About Internet

ShyamRai — Sat, 03 Feb 2024 20:32:58 GMT

Hi I recently upgrade my internet into fibre broadband.

Internet is very slow and doesn’t cover my area,very poor signal.

I want you to fix it as soon as possible.

Thank you

Re: About Internet

KeithFrench — Sun, 04 Feb 2024 13:31:10 GMT

Please can you elaborate by answering these few questions:-

1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?
2. What package are you on?
3. If you have any wired connections, are they affected in the same way as wireless ones?

Re: About Internet

Anonymous — Mon, 05 Feb 2024 07:09:43 GMT

Morning,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle