topic Re: No Internet after midnight all days in Fibre

No Internet after midnight all days

ImranHW — Mon, 05 Feb 2024 19:53:07 GMT

Hi. My Fibre65 is down every night exactly at midnight. It just goes down in the middle of my work. Please have this fixed.

Debbie-TalkTalk — Tue, 06 Feb 2024 06:39:32 GMT

Hi ImranHW

I'm really sorry to hear this.

Please can you log into My Account and check to see if HomeSafe/KidsSafe has been switched on?

Debbie-TalkTalk — Wed, 07 Feb 2024 09:23:12 GMT

Hi ImranHW

Did you check to see if HomeSafe/KidsSafe was switched on in My Account?