topic Fibre 65 down in Fibre

Fibre 65 down

dennisjs — Thu, 08 Feb 2024 18:19:58 GMT

Hi guys,

My internet has been down since yesterday around 4-pm-ish. Devices already connected after this time we're still able to receive the network but anything attempting to connect after this time would fail. Phone line is working. I've raised a ticket on my account but have received no updates. If someone could please look into this for me I would be very grateful.

Many thanks and kind regards,

Dennis

Re: Fibre 65 down

dennisjs — Thu, 08 Feb 2024 18:24:08 GMT

Hi again,

Forgot to add that the router has a solid amber light so I assume there's a problem with the network not the line. Thanks

Dennis

Re: Fibre 65 down

Chris-TalkTalk — Fri, 09 Feb 2024 06:28:55 GMT

Hi Dennis,

I'm sorry to hear that you're experiencing problems with your service. How is it today, do you still have no service?

Chris