topic Re: Fibre not synching - blinking orange light in Fibre

Fibre not synching - blinking orange light

alfredharris — Fri, 16 Feb 2024 16:25:50 GMT

Since yesterday I have had regular disconnections on my line - tried live chat and got nowhere

Have done all the recommended tests, master socket, replaced microfilter etc. Can anyone look into this more for me? Is there a number to ring instead of Chat?

Re: Fibre not synching - blinking orange light

ferguson — Fri, 16 Feb 2024 17:06:22 GMT

Sorry to hear this. There is a number, see contact details here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

The support team on the community will be happy to help, but they won't be back online until Monday.

Re: Fibre not synching - blinking orange light

Anonymous — Mon, 19 Feb 2024 07:16:27 GMT

Hi alfred,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle