topic Re: Slow broadband in Fibre

Slow broadband

rlena — Mon, 04 Mar 2024 14:18:43 GMT

Good afternoon,

I have a Fibre 65 contract that should guarantee a minimum speed of 54Mbps, but my internet speed seems to be around 0.4Mbps, at least ten times slower. The TalkTalk website seems to have problems running the broadband speed check, but I used other websites and they show consistent results.

I need to work from home, so this is creating issues as I need a functioning and decent internet connection, and I am unable to have online meetings without losing connection all the time.
Looking forward to hearing from you soon.

Best wishes,
Rosaria

Re: Slow broadband

Chris-TalkTalk — Mon, 04 Mar 2024 14:29:48 GMT

Hi rlena,

Welcome to the Community

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

Re: Slow broadband

Anonymous — Fri, 08 Mar 2024 08:32:59 GMT

Hello,

How are you getting on, do you still need assistance with this?

Thanks

Michelle

Re: Slow broadband

Graham93 — Sun, 10 Nov 2024 15:48:47 GMT

Hi ,I've been experiencing the same, my faster fibre 150 is so slow my tv and phone won't connect!!

Re: Slow broadband

ferguson — Sun, 10 Nov 2024 15:52:53 GMT

@Graham93

This is an old and dormant thread. If you would like help, please start your own topic.