topic Re: Router firmware in Fibre

Router firmware

HoveHomo83 — Thu, 07 Mar 2024 10:24:51 GMT

Where would I check if I have the latest firmware?

I have

Version:DG8041W-2.T5

Re: Router firmware

Karl-TalkTalk — Thu, 07 Mar 2024 10:29:50 GMT

You can see the version when you log into the router.

Currently your router is on V1.05t, there is a later version currently rolling out.

Thanks

Karl.

Re: Router firmware

Karl-TalkTalk — Thu, 07 Mar 2024 13:35:03 GMT

Are you looking to have the firmware upgraded ?

Thanks

Karl.

Re: Router firmware

HoveHomo83 — Thu, 07 Mar 2024 14:46:23 GMT

If it needs to be, just having lots of issues with wifi dropping, devices not connecting (even in the same room as the router)

Re: Router firmware

Karl-TalkTalk — Thu, 07 Mar 2024 14:47:37 GMT

I don't think firmware is the way to go in this case, would you like me to send a replacement router to see if this helps ?

Karl

Re: Router firmware

HoveHomo83 — Thu, 07 Mar 2024 17:40:42 GMT

I’ve also already got one of your WiFi extenders for rooms further than my lounge where the router is.

if you think that it might work, and I’m not paying for it, I’ll try a new one.

Re: Router firmware

Chris-TalkTalk — Fri, 08 Mar 2024 07:53:06 GMT

Hi HoveHomo83,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then arrange to send the router. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Re: Router firmware

HoveHomo83 — Fri, 15 Mar 2024 20:56:10 GMT

Updated

Re: Router firmware

Debbie-TalkTalk — Mon, 18 Mar 2024 06:58:42 GMT

Please can you add your TalkTalk landline number or account number to your Community Profile.

Thanks