topic Re: Again in Fibre

Again

Tmt1968 — Thu, 07 Mar 2024 19:56:35 GMT

Re: Again

fr8ys — Thu, 07 Mar 2024 20:36:14 GMT

I see you have posted a number of times under different threads.

You have received responses from TalkTalk staff under all of those threads but have not answered their queries.

Unless you respond to their questions you will continue to have problems and they cannot find a solution.

Posting new topics for the same issue wastes time, not only for you, but other customers and support staff.

Please respond to one of your other threads and update your profile with your correct phone number or account number as you have been requested to do on your other threads.

Thank you.

Re: Again

Tmt1968 — Thu, 07 Mar 2024 21:49:50 GMT

How do I reply

Re: Again

fr8ys — Thu, 07 Mar 2024 22:00:15 GMT

You just have on this thread.

Choose one thread that says a TalkTalk person has responded and answer their queries.

To complete your profile use this link.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can also add your account number in the private notes field, which only you and the support staff can view.

Re: Again

Anonymous — Fri, 08 Mar 2024 07:16:13 GMT

Good morning,

I've run a test on the line now which hasn't detected a fault. Can I just confirm, what issues are you experiencing with your connection please?

Thanks

Michelle

Re: Again

Anonymous — Mon, 11 Mar 2024 11:45:28 GMT

Hello,

How are you getting on? Do you still need assistance with this?

Thanks

Michelle