topic Re: Talktalk equipent in Fibre

Talktalk equipent

Tobias23 — Mon, 18 Mar 2024 10:10:15 GMT

Wifi hub not working. Who owns this piece of kit ?

Debbie-TalkTalk — Mon, 18 Mar 2024 10:20:11 GMT

Hi Tobias23

We can send you a replacement router and a returns bag for the faulty router.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Debbie-TalkTalk — Tue, 19 Mar 2024 09:40:44 GMT

Hi Tobias23

Thanks for updating your Community Profile.

I've ordered a replacement router and a returns bag for your current one, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Debbie

Debbie-TalkTalk — Mon, 25 Mar 2024 09:17:32 GMT

Have you received the replacement router?