topic Internet dropout and crackle on phone in Fibre https://community.talktalk.co.uk/t5/Fibre/Internet-dropout-and-crackle-on-phone/m-p/3029808#M387843 <P>I have TalkTalk FTTC and landline phone.</P><P>&nbsp;</P><P>Tonight around 7:30 pm, my Internet dropped.&nbsp; I tried rebooting the router but it failed to connect.&nbsp; Also, there is a loud crackling sound from the landline phone handset.</P><P>&nbsp;</P><P>I left the router off for around half an hour and then rebooted.&nbsp; This time it connected and I was able to access the Internet.&nbsp; However, there is still a loud crackling sound from the landline phone handset.&nbsp; I tried plugging a handset into the phone socket on the face of the OpenReach box but there is still a loud crackling sound.</P> Mon, 18 Mar 2024 20:25:36 GMT Whathim 2024-03-18T20:25:36Z Internet dropout and crackle on phone https://community.talktalk.co.uk/t5/Fibre/Internet-dropout-and-crackle-on-phone/m-p/3029808#M387843 <P>I have TalkTalk FTTC and landline phone.</P><P>&nbsp;</P><P>Tonight around 7:30 pm, my Internet dropped.&nbsp; I tried rebooting the router but it failed to connect.&nbsp; Also, there is a loud crackling sound from the landline phone handset.</P><P>&nbsp;</P><P>I left the router off for around half an hour and then rebooted.&nbsp; This time it connected and I was able to access the Internet.&nbsp; However, there is still a loud crackling sound from the landline phone handset.&nbsp; I tried plugging a handset into the phone socket on the face of the OpenReach box but there is still a loud crackling sound.</P> Mon, 18 Mar 2024 20:25:36 GMT https://community.talktalk.co.uk/t5/Fibre/Internet-dropout-and-crackle-on-phone/m-p/3029808#M387843 Whathim 2024-03-18T20:25:36Z Re: Internet dropout and crackle on phone https://community.talktalk.co.uk/t5/Fibre/Internet-dropout-and-crackle-on-phone/m-p/3029883#M387867 <P>Hi Whathim,</P> <P>&nbsp;</P> <P>Line test is picking up a potential problem. Is your telephone currently connected to your test socket? - <A href="https://community.talktalk.co.uk/t5/Articles/Your-guide-to-main-phone-sockets/ta-p/2205432" target="_blank">Your guide to main phone sockets - TalkTalk Help &amp; Support</A></P> <P>&nbsp;</P> <P>Chris</P> Tue, 19 Mar 2024 09:33:12 GMT https://community.talktalk.co.uk/t5/Fibre/Internet-dropout-and-crackle-on-phone/m-p/3029883#M387867 Chris-TalkTalk 2024-03-19T09:33:12Z