topic Re: New fibre 65 router in Fibre

New fibre 65 router

Tuftyboiz — Thu, 14 Mar 2024 13:19:12 GMT

Just upgraded from broadband to fibre 65 will I receive a new router?

Karl-TalkTalk — Thu, 14 Mar 2024 13:20:29 GMT

A new router is usually only provided if your current router does not support fibre. what router do you have now ?

Thanks

Karl.

Tuftyboiz — Thu, 14 Mar 2024 13:33:24 GMT

It's a huwaie hg633

Karl-TalkTalk — Thu, 14 Mar 2024 13:35:11 GMT

The HG633 router will work with fibre.

How long have you had this router, how old is it ?

Thanks

Karl.

Tuftyboiz — Thu, 14 Mar 2024 14:27:27 GMT

Between a year and two years

Karl-TalkTalk — Thu, 14 Mar 2024 14:43:15 GMT

Just looking at your account now, looks to be a little longer than that, so I'm getting a new router out to you now.

Regards,

Karl.

Anonymous — Tue, 19 Mar 2024 07:27:39 GMT

Morning,

Just checking back in to see if the replacement router has arrived and how you're getting on?

Thanks

Michelle 🙂