topic Re: Internet does not work in Fibre

Internet does not work

Trace/Brandon — Tue, 19 Mar 2024 20:43:54 GMT

I have followed your instructions including removing the back plat on the junction box and trying the test socket. When I go to chat I get no response on repeated occasions. It’s been no broadband now for two days I want to speak to some one not chat that does not work and I want it fixed otherwise we will leave Talk Talk.

Re: Internet does not work

ferguson — Tue, 19 Mar 2024 20:50:42 GMT

Sorry to see this, it has been flagged up to the support team here for you and they will look into it as soon as they can when they are back online tomorrow.

Re: Internet does not work

Debbie-TalkTalk — Wed, 20 Mar 2024 07:10:29 GMT

Hi Trace/Brandon

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie