topic Wifi channel optimization in Fibre

Wifi channel optimization

oloolo — Mon, 25 Mar 2024 08:44:05 GMT

Hi, please can you turn off the WiFi optimization on my FAST5364? You had switched it off before but I needed to reset my router and it appears to have come back, thanks

Re: Wifi channel optimization

Debbie-TalkTalk — Mon, 25 Mar 2024 08:46:51 GMT

Hi oloolo

Apologies for this.

I've switched the WIFI optimisation off again for you.

Thanks

Debbie

Re: Wifi channel optimization

oloolo — Mon, 25 Mar 2024 09:02:21 GMT

That was quick, thanks!

Re: Wifi channel optimization

Debbie-TalkTalk — Mon, 25 Mar 2024 09:05:41 GMT

Hi @oloolo

No problem 🙂

If you do experience any further issues then please let us know.

I have also sent you a Private Message with a link to a short survey for the Community.

Thanks

Debbie

Re: Wifi channel optimization

Debbie-TalkTalk — Tue, 26 Mar 2024 08:10:14 GMT

Hi @oloolo

How's the connection been since the WIFI optimisation was switched off?

Re: Wifi channel optimization

oloolo — Tue, 26 Mar 2024 18:06:07 GMT

Hi, yes the channel has not changed for at least 24 hours so looks good,

Thanks!

Re: Wifi channel optimization

Debbie-TalkTalk — Wed, 27 Mar 2024 06:33:37 GMT

Hi @oloolo

That's great 🙂

If you do experience any further issues then please let us know.

I have sent you a Private Message with a link to a short survey for the Community.

Thanks

Debbie