topic Re: Engineers and faulty copper lines. in Fibre

Engineers and faulty copper lines.

Jacobite_Warrior — Mon, 25 Mar 2024 16:52:11 GMT

What are you to do when you are connected without Internet.

Re: Engineers and faulty copper lines.

Gliwmaeden2 — Mon, 25 Mar 2024 21:20:19 GMT

Is this the same case as you reported here, @Jacobite_Warrior?

"The fibre that was with sky and I changed it to TALK-TALK in another property and its actually a Copper line and now it's 10days later with an engineer coming out tomorrow morning to see what's stopping my Broadband connecting without Internet."

Staff will reply during the day - I hope the engineer visit is successful!

Please let us know how you get on or whether you need further help.

Re: Engineers and faulty copper lines.

Chris-TalkTalk — Tue, 26 Mar 2024 07:08:36 GMT

Hi Jacobite_Warrior,

Can you please add your TalkTalk landline telephone number to your community profile and let us know when you done this, we'll then take a look at this for you

Chris