topic Broadband poor in Fibre

Broadband poor

Alfieruss1 — Fri, 29 Mar 2024 12:18:02 GMT

Wifi very poor since fibre fitted

Re: Broadband poor

KeithFrench — Fri, 29 Mar 2024 13:02:29 GMT

Slow speed, intermittent dropouts, breaks in the signal, no signal on some or all devices or no internet access might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a byproduct of the popularity of Wi-Fi.

However, other factors should be investigated first. When this happens, what are the lights showing on the front of the router? Do you have any wired connections & if so, how do they perform?

Generally speaking, the 2.4GHz band suffers much more from interference than the 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.

In other words, I try to help you optimise your Wi-Fi connection. If you would like me to help you, please can you specify the make/model of TalkTalk router that you are using?

Re: Broadband poor

Debbie-TalkTalk — Mon, 01 Apr 2024 10:01:22 GMT

Hi Alfieruss1

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: Broadband poor

Debbie-TalkTalk — Tue, 02 Apr 2024 12:52:51 GMT

Hi Alfieruss1

Do you still need help with this?

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.