topic Re: NordVPN problems in Fibre

NordVPN problems

richsdixon — Sat, 30 Mar 2024 19:42:54 GMT

I'm oddly unable to use the NordVPN add-in on Chrome, nor oddly am I able to access the NordVPN website. I've checked and there's no issue with NordVPN itself. Is anyone able to help? I can see others have experienced this but there's no help been provided. The error I get on the website is:

This site can’t provide a secure connectionnordvpn.com sent an invalid response.
Try running Windows Network Diagnostics.
ERR_SSL_PROTOCOL_ERROR

Thanks

Richard

Re: NordVPN problems

Divsec — Sun, 31 Mar 2024 11:12:38 GMT

Hi @richsdixon have you tried rebooting the router, a different browser and clearing browser caches?

Re: NordVPN problems

richsdixon — Sun, 31 Mar 2024 11:34:21 GMT

Tried the first two at least (the first at the expense of having to reconfigure various smart appliances).

I've not cleared caches - but on my phone, I can get nordvpn.com to work on 4G but it doesn't work when I log into my TalkTalk wifi... so the problem doesn't seem to be browser related....

Re: NordVPN problems

Divsec — Sun, 31 Mar 2024 11:40:18 GMT

Hi, @richsdixon smart appliances, I always change the ssid and password in the router not the devices😜

Have you tried changing the Dns settings in the router? I've always found the TT servers to be flaky is the polite version.

https://community.talktalk.co.uk/t5/Articles/Using-3rd-Party-DNS/ta-p/2205279

Re: NordVPN problems

Divsec — Sun, 31 Mar 2024 11:43:42 GMT

Thus might help as well

https://community.talktalk.co.uk/t5/Fibre/Privacy-warning-this-network-is-blocking-encrypted-DNS-traffic/td-p/3025503

Re: NordVPN problems

Anonymous — Tue, 02 Apr 2024 05:41:13 GMT

Hi Richard,

How are you getting on? You mention Chrome, does it work ok in other browsers?

Thanks

Michelle