topic Very poor spread of wifi signal in Fibre

Very poor spread of wifi signal

fiona12345 — Tue, 09 Apr 2024 12:35:35 GMT

Hi,

I'm on fibre 65 VOIP, I was upgraded late last year.

My problem is that I only get a decent wifi speed in the room where the router is. The signal doesn't transmit well to the other rooms in my property.

I've got a small flat, the router is where the cables come into my flat - in the hall. The hall is in the centre of the flat and all the rooms come off the hall. Nowhere in the flat is more than 6 metres from the router. Despite this I regularly get speeds of 1 or 2mb even when I'm only 3 or 4 metres from the router. It's dire.

I've had to buy a wifi extender to allow my desktop pc to connect.

I ran your connection test a couple of weeks ago and it said there was a fault. However I didn't get any messages to say it was resolved. I've run the connection test again now and again it says there is a fault.

I've checked and no-one else is using my wifi. My router was set-up and plugged in by the engineer who installed the fibre

Please can you help.

Fiona

Re: Very poor spread of wifi signal

Debbie-TalkTalk — Tue, 09 Apr 2024 12:56:09 GMT

Hi Fiona

I'm sorry to hear this.

Are you using the Sagemcom WIFI hub?

Re: Very poor spread of wifi signal

Anonymous — Thu, 11 Apr 2024 06:54:23 GMT

Hi Fiona,

Do you still need assistance with this?

Thanks

Michelle

Re: Very poor spread of wifi signal

KeithFrench — Sat, 13 Apr 2024 10:21:13 GMT

If you still need help I can offer a lot of support with any WiFi issues. However, I do need to know the make/model of router that you have first.