topic Loss of Internet so45 area in Fibre

Loss of Internet so45 area

Blakey57 — Wed, 10 Apr 2024 07:02:01 GMT

Hi, I lost Internet early 8/4.

Checking my account there does seem to be a problem and I understand that there were problems in Southampton yesterday.

Does anyone know what the actual problem is?

Re: Loss of Internet so45 area

Chris-TalkTalk — Wed, 10 Apr 2024 07:47:42 GMT

Hi Blakey57,

Are you still experiencing loss of service?

Chris

Re: Loss of Internet so45 area

Blakey57 — Wed, 10 Apr 2024 08:25:43 GMT

As of 5:30 I was. Am in Winchester at the moment.

Re: Loss of Internet so45 area

Chris-TalkTalk — Wed, 10 Apr 2024 09:29:22 GMT

OK thanks. I've just checked and it looks as though your router reconnected to the Internet about 15 minutes ago and still appears to be connected. If you are still experiencing problems when you get home please let us know

Chris

Re: Loss of Internet so45 area

Blakey57 — Wed, 10 Apr 2024 09:45:08 GMT

I did get notification that my hive boiler was back on line, so finger's crossed 🤞

Re: Loss of Internet so45 area

Chris-TalkTalk — Wed, 10 Apr 2024 10:44:27 GMT

That's great, thanks for letting me know. If you do need any further assistance just let us know

Chris