topic Re: Options at End of Contract in Fibre

Options at End of Contract

Lambert — Thu, 07 Mar 2024 21:56:42 GMT

TakTalk have emailed to remind me that my Fibre 65 Fixed Price Plus contract at £20 per month ends shortly. I have two options.

Option 1 is to do nothing and continue to pay £20 pm on an out of contract basis and I can upgrade whenever I want.

Option 2 is to take out a new contract at £26 per month for 24 months, receiving the same service as now. The ancient telephony around here means that my maximum download speed is a little over 40 Mbps.

Option 1 seems to be the best choice but how long could I continue to pay £20pm for and what would being out of contract have? Any advice would be appreciated

Thanks

Re: Options at End of Contract

Divsec — Thu, 07 Mar 2024 22:15:24 GMT

Hi @Lambert I'm in the same boat and opted for no contract with the April rpi+‰ should add £1.6 max a month this year and slightly less next year.

No brainier for me and service is just as good through the community.

Re: Options at End of Contract

Arne-TalkTalk — Fri, 08 Mar 2024 09:32:37 GMT

Hi Lambert

you will continue to pay £20, out of contract until the next price rise, which will be a rise of CPI only as you are on fixed price plus plan at the moment.

Hope that helps

Re: Options at End of Contract

walle1j — Fri, 12 Apr 2024 17:07:53 GMT

I had a fight to get my £20 +CPI contract renewed as I didn’t receive the end of contract notification. I ended up talking to Luke in the customer loyalty complaints department. It was only this morning 6 days before the contract ended that I got my ECN. I’ve opted to go out of contract. I think when they issued these contracts they missed of the £9.95 discount on the contract.

I’ve seen the new ones and it clearly states which discount you have been given on the £26 option and how this will be taken into account when determining your contract offer.