topic Re: WiFi keeps dropping out on broadband not in Fibre

WiFi keeps dropping out on broadband not

Oldman2 — Mon, 15 Apr 2024 10:48:00 GMT

I live in post code SO51 and the broadband keeps dropping out and then back in again

Debbie-TalkTalk — Mon, 15 Apr 2024 10:57:42 GMT

Hi Oldman2

Thanks for creating a new topic.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Debbie

Debbie-TalkTalk — Tue, 16 Apr 2024 07:52:34 GMT

Hi Oldman2

Thanks for updating your Community Profile.

I've completed a line test and and this hasn't detected any faults.

Have we recently sent you a new router for testing?

Debbie-TalkTalk — Fri, 19 Apr 2024 07:28:19 GMT

Do you still need help with this?