topic Re: Unnamed device automatic linked to app. How to find out what device it is? in Fibre

Unnamed device automatic linked to app. How to find out what device it is?

JamesDavies — Tue, 30 Apr 2024 22:39:07 GMT

Hi. I'm new to the forum. I've set up and turned on all my devices in the house and hooked them up one by one and assigned names to the devices to know what we're using in the house. However, there are two devices still unnamed and seemed to have just appeared on the app. I wonder if anyone would know why this happens or mainly if I can try to find out what devices they are? I've tried looking into the mac addresses to no avail. Any advice or ways to figure this out would be great, thank you in advance.

Re: Unnamed device automatic linked to app. How to find out what device it is?

Chris-TalkTalk — Wed, 01 May 2024 05:35:22 GMT

Hi James,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

Re: Unnamed device automatic linked to app. How to find out what device it is?

Anonymous — Fri, 03 May 2024 07:41:35 GMT

Morning James,

Do you still need help with this?

Thanks

Michelle