topic Re: Price hike in Fibre

Price hike

alancollins — Wed, 01 May 2024 11:54:25 GMT

Will Talk Talk negotiate on their prices as I can get a much cheaper deal elsewhere, despite being a long-standing customer?

Re: Price hike

Gliwmaeden2 — Wed, 01 May 2024 12:05:26 GMT

Not via the forum.

If you are due to renew, phone 03451 720088 or use Chat to speak to the Loyalty team, @alancollins.

If you try to change the deal more than 3 months before the minimum period ends you may be charged an admin fee.

If you give notice to leave more than a month before the end of your contract, you'll have to pay early termination fees.

Your current contract and Ts&Cs notified you about the April increase, which all telecoms companies apply. Most of them charge 3.9% over and above the CPI rate.

Re: Price hike

Hoachy — Wed, 01 May 2024 17:11:39 GMT

Me too, I am being offered double the speed for £15 a month less. I would like to stay with talktalk as I have been with them since the beginning but its hard to convince my family that its worth it given how noncompetitive their prices are in this instance, even taking the early cancellation payments into account.

Re: Price hike

Gliwmaeden2 — Wed, 01 May 2024 18:08:20 GMT

As above, @Hoachy.

Phone or use Chat and haggle. Quote the competitive offer and persist.

It took me 4 attempts to get a satisfactory deal but was worth it in the end.

Not possible to set up any deals via the forum.

Re: Price hike

Arne-TalkTalk — Thu, 02 May 2024 10:48:53 GMT

Hi alancollins

Best option would be to call the loyalty team on 03451720088 They will be able to Help.

Regards.