topic Re: Fibre 65 issues in Fibre

Fibre 65 issues

Begsy001 — Mon, 13 May 2024 18:40:13 GMT

I’ve recently switched from sky to talk talk and have to say the WiFi service is no where near what I was getting from sky. Regular disconnections and speed issues. Son constantly unable to play games as it regularly disconnects.

I’ve struggled to complete speed checks and engage with anyone through the chat service. Just recently found this talk talk for everyone.

how do I engage with someone to get boosters to see if this can help?

Re: Fibre 65 issues

Gliwmaeden2 — Mon, 13 May 2024 19:50:18 GMT

Complete your community forum profile details, @Begsy001, for staff to identify your account.

Your Talktalk phone number / account number need to go in Personal Information. Go via your avatar; settings; drop down menu..... SAVE CHANGES.

Staff are on here during the day, Monday to Friday.

Re: Fibre 65 issues

Begsy001 — Mon, 13 May 2024 19:54:55 GMT

Thank you

Re: Fibre 65 issues

Anonymous — Tue, 14 May 2024 06:44:58 GMT

Morning,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: Fibre 65 issues

Anonymous — Fri, 17 May 2024 07:11:52 GMT

Hello,

Do you still need assistance with this?

Thanks

Michelle