topic Re: Wifi keeps dropping in Fibre

Wifi keeps dropping

ss252 — Mon, 20 May 2024 13:19:34 GMT

Since my router was replaced my wifi keeps on disconnecting and connecting back again.

Can the settings be checked please

Debbie-TalkTalk — Mon, 20 May 2024 13:26:52 GMT

Hi ss252

Can I just check, are all your devices using 2.4ghz?

ss252 — Mon, 20 May 2024 14:03:33 GMT

yes all on 2.4ghz, can you check if wifi optimisation is on?

Debbie-TalkTalk — Tue, 21 May 2024 05:39:24 GMT

Hi ss252

It's showing interference on 2.4ghz. Is there any reason why you connect all devices on 2.4ghz and not some on 5ghz too?

ss252 — Wed, 22 May 2024 11:15:29 GMT

Any update please very bad connection today.

Karl-TalkTalk — Wed, 22 May 2024 11:48:04 GMT

I can see some Wi-Fi latency and drops to devices. Looking at the connection history I see about 13 Wi-Fi devices overall.

Do you see the Wi-Fi drops across all devices ?

Is the router a metre away from other electrical devices, not too near the TV etc ?

Thanks

Karl.